important-safety-recall

Dear Valued Customer:

Agit Global, Inc. is recalling paddles, model years 2015 through 2020, that were sold with certain 8’, 8’6”, 9’6”, and 10’6” Wave Storm, Storm Blade, Ozoboard, True Wave, Bloo Tide, Dorsal, and Rock It Surf Stand-up paddleboards.

The recalled paddle can suddenly break mid-shaft during use, exposing sharp edges and posing a puncture or laceration hazard to users.

Consumers should stop using the recalled paddles and contact Agit Global to get a free protective sleeve that should be installed over the paddle shaft to protect you from a risk of injury when paddling. The protective sleeve is made of Neoprene®, about two-feet long, and zippered for easy installation and can provide a better grip and more comfort while paddling.

Recalled paddles have one of the following manufacturing codes or prefixes printed on the paddle blade:

The recalled paddles were provided with original purchase at Costco, Home Depot, REI, Amazon, Walmart.com, Sam’s Club, small surf/sporting goods stores nationwide or online, or as a replacement paddle under warranty. The recalled paddles were not sold individually. Combination paddleboard/kayaks and 7’ “kids” paddleboards are not subject to recall.

If you have a recalled paddle, please contact Agit Global North America for assistance and/or to request a free paddle shaft protective sleeve:

• online at https://shop.agit-global.com/content/important-safety-recall/,

• toll-free at 877-862-0622 from 10 a.m. to 4 p.m. CT, Monday through Friday, or

• by email at recall@agit-global.com.

Agit Global is conducting this voluntary recall in full cooperation with the U.S. Consumer Product Safety Commission. We are attaching the recall notice to this letter. We apologize for the inconvenience and appreciate your business.

Sincerely,
AGIT Global, Inc.